1. Introduction

Welcome to Vizogen.in ("we", "our", "us"). We value your privacy and are committed to protecting your personal information. This document explains how we collect, use, and safeguard your data when you use our AI-powered Google Business Profile automation platform.

2. Information We Collect

Personal details such as name, email, phone number, and business address.
Billing and payment details processed via our payment gateway (Razorpay).
Google Business Profile data you authorize us to access via Google's official API (business listings, reviews, posts, insights).
Usage data such as IP address, browser type, device information, and in-app activity.

3. How We Use Your Information

To provide, operate, and manage our services (post automation, review management, ranking tracking, Magic QR, etc.).
To process payments securely.
To send service updates, invoices, and important account notifications.
To improve product performance and user experience.
To provide customer support.

4. Payment & Security

All payments are processed securely through Razorpay. We do not store your card details on our servers. Our payment partner uses SSL encryption and is PCI DSS compliant.

5. Google API Data Usage

Vizogen's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We only access, use, and share Google Business Profile data as necessary to provide and improve the features you've authorized — such as publishing posts, retrieving reviews, and syncing performance insights.

6. Terms of Service

By using our platform, you agree not to misuse our services or engage in unlawful activity. Fraudulent behavior, spam, or abuse of the platform will result in account suspension or termination.

7. Refund Policy

Payments are non-refundable once a subscription is activated. Duplicate transactions can be reported within 7 days of the charge. Approved refunds are processed within 7 business days.

8. Data Protection

We follow industry-standard security practices to protect your data. However, no system can guarantee 100% security. Users are responsible for keeping their account credentials confidential.

9. Third-Party Services

We may use trusted third-party tools and services (such as our payment gateway, Google APIs, and email/communication providers) to operate our platform. We are not responsible for the privacy practices or policies of these third parties — please review their respective policies separately.

10. Data Retention & Deletion

We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us at the email below.

11. Your Rights

You have the right to access, correct, or request deletion of your personal data, and to withdraw consent for Google Business Profile access at any time via your Google Account settings or by contacting us directly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date."

13. Contact Information

Email: info.vizogen@gmail.com
Phone: +91 84889 18358
Address: Tower-B, RK ICONIC, 923, 150 Feet Ring Rd, nr. Ayodhya Chowk, Sheetal Park, Puneet Nagar, Bajrang Wadi, Rajkot, Gujarat 360006
Website: vizogen.in

By using our platform, you agree to these terms.